Small businesses are prime targets for identity theft, especially as the use of online banking increases. Strengthening Online Security at Home and the Officeįor guidance on strengthening your internal online security, both at home and the office, click here to view our customer awareness section. Inability to shut down or restart the computer.New or unexpected toolbars and/or icons.Unexpected request for a one-time password in the middle of an online session.Unexpected rebooting or restarting of the computer.Computer locks up so the user can't perform any functions.Changes in the way things appear on the screen.The inability to log into online banking.How to Recognize the Warning Signs of a Potentially Compromised Computer System If your debit card or PIN mailer is returned to the Bank.If your debit card is captured in an ATM.
If you are a business and submit an ACH file we will verify this with you.If your Online/Mobile Banking is locked out.If you are enrolled for Online/Mobile Banking and have not used them for a period of time.If you have submitted an Online Bill Payment and there is a question on the address or company information.If you are in the process of opening an account with us and we need additional information.If mail is returned for incorrect address and we do not have record of receiving an address change request from you.We may, however, contact you in the following situations: Washington State Bank will never initiate a phone call or email asking you to verify your Social Security number or account number. When Will Washington State Bank Contact You for Personal Information? In an effort to educate our customers on enhanced electronic security we provide the following: Get real-time alerts whenever your purchase meets selected criteria.Customer Awareness Online Banking Security TipsĪs with performing any online transactions, there are certain risks associated with banking online. If you have Lost, Stolen or Compromised Card After Business Hours: Call 80 To Activate, Set or Change the PIN on your card: Call 80 Responding to a Call from the Fraud Prevention Center: Call 80 The caller will never ask for your debit card number, account number or PIN number. If you have an out of the ordinary charge on your debit card, our third party card processor may call for verification of the transaction from either 80 or 87. The VISA debit card also functions as an ATM card, which allows you to make cash withdrawals, deposits (in-state only), do a balance inquiry or transfer funds at most ATMs worldwide. Eliminates the hassle of carrying a checkbook. The purchase is electronically deducted directly from your checking account. Enjoy the convenience of paying for your purchases at virtually any merchant.
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